Delivery & Returns
Delivery is within 2 working days for a ready-made stock Bow or 7-10 working days for a Bespoke Bow. We aim to dispatch all orders within the week, but this depends on how busy we are.
At present we are only shipping within the UK, but if you live overseas please contact me and I can get a personal quote for postage costs for you.
Items are non-returnable however if your item is faulty or damaged please email us at Chloesbowtique2@gmail.com or message us on our Facebook page and we will do our best to resolve the issue for you.
I have done my best to source postage boxes that are not only sturdy but that also fit through your letterbox, meaning I can post most items at a flat rate of £1.01, First Class, However with the Alice Headbands, as they are bigger than all other products I have had to get deeper boxes so they do not get damaged in transit, which means these have to be sent as a small parcel, at a First Class rate of £3.45.
Please ensure you select the Alice Headband shipping option at checkout to avoid a delay with your order.
Please note if you order multiple items I will put them all in one box so you only need to pay one shipping rate.